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Terms and conditions

Booking, payment and cancellation terms for our activities. We're flexible, but we ask you to keep in touch with us.

Organiser

Activities are organised by Sky & Dany S.L. (Sky of Tenerife), tax ID B76781129, Av. General La Caleta, C.C. Tu Trébol, Local 6, 38670 Adeje, Santa Cruz de Tenerife, Spain. Email: info@skyoftenerife.com. Canary Islands Active Tourism Register: Paragliding TA-4-0026336.231 · Hiking TA-4-0026336.361.

Booking and payment

Prices are shown in euros, per person, on each experience page.

Cancellation by the customer

If you cancel 24 hours or more in advance, we refund the amount you paid.

We’re flexible and always try to find a solution, but it’s important that you keep in touch with us. Other customers are ready to fly, and we can’t keep a whole group waiting too long for one person.

Cancellation due to weather or safety

Safety comes first. The pilot may delay, change, shorten or cancel the activity for weather or safety reasons, even once at the take-off. If the activity is cancelled because of bad weather, we refund your money or, if you prefer, offer you another date.

Requirements

Every participant must meet the age and weight requirements shown on the experience page, follow the pilot’s and guide’s instructions, and sign the participation form before the activity.

Photo and video packs

Optional photo and video packs are paid separately. The Insta360 pack must be requested in advance, subject to availability.